Terms and Condition
1. Introduction
Welcome to Kralyari Hotel. By booking a stay or using our services, you agree to comply with and be bound by the following terms and conditions.
2. Reservations and Cancellations
- Reservations: All bookings must be secured with a valid credit card. A confirmation email will be sent upon successful booking.
- Cancellations: Cancellations made within 48 hours of the check-in date will incur a charge equivalent to the first night's stay. No-shows will be charged the full amount of the reservation.
3. Check-In and Check-Out
- Check-In: Check-in time is from 2:00 PM. Early check-in is subject to availability and may incur additional charges.
- Check-Out: Check-out time is by 11:00 AM. Late check-out may be arranged based on availability and may incur additional charges.
4. Payment
- Full payment is required upon check-in.
- We accept cash, credit cards (Visa, MasterCard, American Express), and debit cards.
- Additional charges incurred during the stay must be settled upon check-out.
5. Rates
- Room rates are per night and are subject to change without prior notice.
- Rates include applicable taxes and service charges unless otherwise specified.
6. Guest Conduct
- Guests are expected to behave in a manner that does not disturb other guests.
- Any damage to hotel property will be charged to the responsible guest’s account.
7. Pets
- Pets are not allowed unless explicitly stated in the booking confirmation. A non-refundable cleaning fee will apply.
8. Smoking Policy
- Kralyari Hotel is a non-smoking facility. A cleaning fee will be charged for any violation of this policy.
9. Liability
- The hotel is not responsible for loss or damage to personal belongings. Guests are advised to use the in-room safes provided.
- The hotel reserves the right to cancel reservations or refuse service to any guest acting in a disruptive or inappropriate manner.