Privacy Policy
1. Introduction Kralyari Hotel is committed to protecting the privacy and personal information of our guests. This Privacy Policy outlines how we collect, use, and safeguard your data.
2. Information We Collect
- Personal Information: This includes your name, address, phone number, email address, payment information, and identification documents.
- Booking Information: Details of your reservations, stay preferences, and special requests.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
- To Provide Services: We use your information to manage your bookings, process payments, and fulfill your requests during your stay.
- To Improve Our Services: Feedback and usage data help us enhance our services and tailor our offerings to better meet your needs.
- For Marketing Purposes: With your consent, we may send promotional materials, special offers, and updates about our services.
- Legal Compliance: We may use your data to comply with legal obligations and protect the rights, property, or safety of Kralyari Hotel, our guests, or others.
4. Data Sharing and Disclosure
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and IT support.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.
5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Data Retention Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
7. Your Rights
- Access: You have the right to request access to your personal information.
- Correction: You may request the correction of inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal requirements.
- Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
